Welcome
Empowering Your Business Through Technology
"Expert Telecom & Cloud Contact Center Engineering for Small Businesses"
Who We Are
About Us
Why Choose us?
Our Services
About TechApp Networks
At TechAppNetworks, we empower small businesses with enterprise-grade telecom and cloud contact center solutions. With over a decade of hands-on experience, we specialize in:
- Avaya Aura, Session Manager & Communication Manager
- Genesys Cloud CX setup, optimization & reporting
- AWS Connect deployment, administration, IVR & chat routing
- SIP trunking, VoIP design, and DID routing
- Telecom migration planning, playbooks, disaster recovery, and RFP documentation
- Telecom expense management (TEM) and IT project leadership
Our mission? To deliver reliable, efficient, and cost-effective telecom infrastructure—without the enterprise price tag.
Our Services
Why Choose us?
Our Services
Each of these services is backed by streamlined deliverables and clear communication—so your project stays on track, on budget, and aligned with your business goals.
Service Offering
What It Includes:
Cloud Contact Center Engineering
AWS Connect, Genesys Cloud CX setup, IVR/chat/call flows, reporting, and cloud migration planning
Unified Communications & VoIP Design
Avaya systems (Aura, Session Manager), SIP trunk & DID Configuration, VoIP network design
Telecom Migrations & Documentation
End-to-end migration planning (Avaya → Genesys/AWS), DR playbooks, RFP templates, call flow diagrams
Consulting & Project Management
Telecom expense optimization, IT project oversight, Infrastructure roadmaps, and stakeholder aligned planning
Why Choose us?
Why Choose us?
Why Choose us?
We work with a diverse range of small businesses across various industries, from startups to established companies. Our clients appreciate our personalized approach to IT consulting and our commitment to their success.
So why Choose Us?
- Expertise in Avaya, Genesys Cloud, AWS Connect, and enterprise-grade telecom systems.
- Cost-Effective Solutions that reduce telecom expenses while increasing reliability.
- Time-Saving Documentation—ready-made templates and playbooks to speed up implementation.
- Small-Business Focus—delivering enterprise-quality solutions, tailored for the SMB market.